Privacy Policy

Privacy Policy

Hamilton International Estates provides property brokering services to individuals and organisations. In order to carry out these services and day-to-day operations, the company may need to collect, share and store data about those individuals and organisations.
This privacy policy explains:
  • how we obtain information that can be used to directly or indirectly identify you ("Personal Data")
  • the types of personal data we collect
  • the reasons we process your personal data
  • the rights you have relating to your personal data
  • who we may share your personal data with
  • our legal bases for processing your personal data
Controller's contact details
Hamilton International Estates Ltd is the controller for personal information we process, unless otherwise stated.
Our address
Hamilton International Estates Ltd, Chiltern House Business Centre, 64 High Street, Burnham, Buckinghamshire, SL1 7JT United Kingdom
Data Protection Officer
You can contact our data protection officer at DPO (@) hamiltoninternationalestates.com or using the postal address above.
How do we get your information?
The vast majority of personal information that we process is provided to us directly by you for one of the following reasons:
  • You have enquired about one of our services including purchasing a property with us
  • You have attended or requested tickets to attend one of our events
  • You contact us over email, telephone or social media
  • You have subscribed to our email newsletter
  • You have applied for a job with us
  • You represent an organisation which we work with or wants to work with us
We may also receive information indirectly, in the following scenarios:
  • You have made an enquiry about a property or service through one of our marketing providers, (Rightmove, Zoopla, etc.), or through one of our developers
  • You have purchased one of our properties through a third party agent
  • A friend or relative has referred you to us, as you are interested in purchasing a property or service from us
  • One of our employees gave your contact details as an emergency contact or referee
In addition, as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for more information.
What information do we collect?
We may collect, use, store or transfer different kinds of data about you:
  • Identity Data including first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data including address, email addresses and telephone numbers.
  • Financial Data includes bank account details.
  • Purchase Data including details about payments to and from you, and other details of products and services you have purchased from us.
  • Technical Data including IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing preferences indicating whether you would be interested in receiving marketing from us and your communication preferences.
Why do we use your information?
The way we process your information will differ depending on the reason you provided it to us. These include but may not be limited to:
  • Assisting you in identifying suitable properties
  • Processing your reservation of a property
  • Protecting agents and preventing fraud
  • Providing and communicating our services
  • Operating and improving our website and other online services
  • Assessing and processing your application for a job
  • Complying with legal obligations
Your data rights
You have the following rights to your personally identifiable information in according with the GDPR. Please note that we will only comply to the extent required to by law and, if it is legally required to keep your details the way they are, we will be unable to comply with your requests.
To exercise any of these rights, please contact dpo (@) hamiltoninternationalestates.com.
Right of access
You have the right of access to your personally identifiable information that we hold. This includes:
  • Why we have your details
  • What we do with your data
  • Who has access to your personal details
  • Where we may transfer your details
  • What types of data we have
  • How long we intend to keep your data and why
  • Whether we use your data for profiling and automated decision making
  • What security measures we have taken if we store your data in a different country or with an international company
Right to rectification
If you think that information we hold on you is inaccurate or incomplete, you have the right to request that rectify it.
Right to erasure
If you no longer consent to us holding your information, you may request that we delete all of your details from our systems. However, we may have legal obligations which mean we are unable to delete some or all of your details.
Right to restriction of processing
You have the right to request that we stop using your data in a particular way, for instance for marketing purposes.
Data portability
You have the right to ask us for a copy of data that you have provided to us, in order to transfer it to another organisation.
Who do we share your details with?
We share your details with selected service providers who help us to provide our services to you.
These companies are as follows:
  • ACT CRM / Act Emarketing
  • Mailchimp
  • Microsoft
  • Experian
  • Hostgator
  • Google Analytics
  • Tumblr
  • Pinterest
  • Quora
  • Twitter
  • Facebook
Lawful basis for processing
We process your information under one or more of the following bases:
  • Your consent When you request information from us, join our newsletter, or purchase a property you request your clear and unambiguous consent to us processing your the personal details for this purpose.
  • Contractual obligations; We will process and use your personal details to fulfil our contractual obligations so we can provide you with your requested products and services.
  • Legitimate interests; We will process and use your personal details to carry out and improve our products and services, send you marketing communications, risk assessment, fraud prevention, suppressions and opt out of communications, web analytics, cloud storage and backup, and other
  • Compliance with laws; We will process and use your personal details to comply with legal obligations under applicable laws.
Cookies
Please see our cookie policy by clicking here ( Hyper link to cookie policy page)
Complaints
If you would like to raise a complaint over the way that Hamilton International Estates processes your information, do so in the first instance to the Data Protection Officer at DPO (@) hamiltoninternationalestates.com.
If you are unsatisfied with the way your complaint is handled, you can contact your Country Data Protection Authority if applicable. In the UK, this is the Information Commissioner's Office.

  • Chiltern House Business Centre
    64 High Street,
    Burnham, Bucks
    SL1 7JT, United Kingdom

  • Email : info (@) hamiltoninternationalestates.com
  • Phone number : +44(0)1628 397840

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Disclaimer - Hamilton International Estates is acting as an agent in marketing products and services for many other companies. Hamilton International Estates is not authorised to give investment/tax advice and you should seek independent financial and legal advice prior to making any investment decision. All forecasts are based on historical performance and are purely indicative. The value of your property may rise or fall. No guarantees as to future performance in respect of income or capital growth are given either expressly or by implication and nothing expressed or implied should be taken as a forecast of future performance. This is not an offer to participate in a collective investment scheme as defined in the Financial Services and Markets Act 2000 (section 235) and as such buyers have no access to statutory or regulatory protections including the Financial Ombudsman Service and the Financial Services Compensation Scheme. Hamilton International Estates is not regulated by the FCA and is not authorised to offer advice to the general public concerning any regulated or unregulated investment. Although every care has been taken to make sure that the information in this brochure / website is accurate, Hamilton International Estates cannot accept any responsibility for mistakes or omissions. You should take your own professional advice before taking or refraining from any action based on the contents of this brochure / website which are only intended as a general outline to the matters referred to in it. All content, product description and illustrations in this factsheet, brochures and website are purely marketing material provided by the companies that we work as agents for. Hamilton International Estates registered address Chiltern House Business Center, 64 High Street, Burnham, Bucks, SL1 7JT, United Kingdom, Company Registration Number 10767032 is a sales and marketing agent.